Total findings
–
across all teams
Open
–
need remediation
Remediated
–
–
Unassigned
–
needs routing
Accountability by team — click to drill in
Issues by team
Status breakdown
Finding type split
Priority breakdown
Orca findings
–
Cloud IAM
Open
–
unremediated
Done
–
–
Priority
High
all findings
Team breakdown — click a card to drill into issues
Step Security
–
GitHub Actions
Open
–
unremediated
Controls
3
distinct controls
Repos affected
–
unique repos
By control
Action required: these – findings have no team owner and cannot be remediated until routed. Remove the
unassigned label and add a team label. Assigned to Aidan Manley for routing.
Total unassigned
–
needs routing
Orca findings
–
cloud IAM
Step Security
–
GitHub Actions
Remediated
0%
none done yet
Total
–
Open
–
Done
–
Total tickets
–
HALP project (live)
Resolved
–
–
Open / pending
–
need attention
Avg resolution
–
days avg
SLA breached
–
open > 14 days
Weekly ticket volume
Resolution outcomes
Resolved
Open/pending
Cancelled
Loading…
Open tickets
–
active / pending
SLA breached
–
open > 14 days
Oldest breach
–
days open
SLA: 14 days
Breached= >14d open
On track= within SLA
| Ticket | Summary | Status | Assignee | Age | SLA |
|---|
Assignee workload — ticket count
Avg resolution days by category
Hardware takes 60% longer than other types
SLA breaches by assignee — open tickets over 14 days